Refund policy

Due to our products being custom and handmade, we cannot accept returns.  However, If you are not satisfied with your product please reach out to us at info@craftedfarmhouse.com. 

Prior to shipping we will provide a proof of your custom order to ensure it is made to your satisfaction via email. 

We take pride in the work and detail we put into every custom piece that leaves our shop, therefore our main priority is to ensure that you are 100% satisfied with your order.

Cancellation Policy: 

We understand that life happens and if an order cancellation is needed on your behalf, you may cancel an order up until a proof has been sent to you for approval. Once a proof has been accepted and approved, we will not accept cancellations. 

Processing Time:

We currently have a turnaround time of 2-4 weeks. If you are needing a rush order, we can accommodate (additional charges may apply).